orders not getting sent out on time due to delays with products coming in, it also makes our suppliers feel we are going out of business due to payments being declined. Me and my wife run a small shop and mail order business, we use or at least try to use our TSB business debit card to pay for stock, but find the card is repeatedly being stopped, we order from suppliers on a daily basis have done now for the last 3 or 4 years, we try to pay for all incoming items before they are dispatched so as not to run up huge bills through the course of a month, over the past 3 months our suppliers seem to be having trouble taking money, when we call the bank they say that the transaction looks suspicious, though these are the same companies that we have dealt with in the same way for the last 3 years, our bank balance as never been healthier so it is not funds related but is beginning to have a negative effect on the daily running of our business i.e. That, and it takes an average of two calls totalling between 30 minutes to an hour to get any sort of useful response, to an 0845 number at lots of pence per minute. Holidays are what you spend your entire working life looking forward to, and despite this, Lloyds TSB are prepared to repeatedly spoil them for their customers, to save themselves a few quid. So be warned people - I've banked with them for a decade, and am now looking around for a new bank. Apparently the staff at Lloyds TSB are unable to do anything about this. I actually (after another 45 minute call this evening) managed to establish with their staff, that even if we log all of our travel arrangements with them, there is still a good chance that a machine will override it and place a block. This is despite having repeated the process the week before departure to tell them we're going away, what the dates are, where we're going, and which cards we are taking. Card is blocked every time we go away and we spend the precious little time we should be relaxing oh holiday, on the phone to our bank!
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